Experience Mont Blanc Service Fee
There is no additional charge for booking your experience online.
Cancellation Policy
Receive a 100% refund if you cancel up to 3 days prior to the activity. Covid-19 special cancellation conditions: In case of an exceptional cancellation imposed by regulations related to the COVID-19 health situation, the total sum collected will be fully refunded.
Conditions d'annulation spéciales Covid-19 : En cas d'annulation imposée par une réglementation exceptionnelle liée à la situation sanitaire COVID-19, la totalité des sommes encaissées feront l'objet d'un remboursement intégral.
Services and Overseeing
All services are subject to weather conditions and authorizations. Experience Mont Blanc offers its clients its knowledge of the terrain and its network of professional partners. All the activities are supervised by professionals this in order to guarantee maximum safety and pleasure of the participants.
Safety
The Client is aware of the sometimes sporty nature of some of the proposed services. He/she agrees to comply with the advice and instructions given by the professionals in charge. The Client is forbidden to take any personal initiative in the context of the services that could jeopardize his/her safety, that of the other participants or that of the supervising professionals.
It will be up to the professional supervisor to decide on any modifications for safety reasons of our services for weather or mountain conditions, participants abilities or their technical skills. Our guides will decide to change the itinerary or mountain range for security and the best experience possible.
Failure to comply with safety instructions or to participate in a service without respecting the level of requirements may justify the exclusion of the client from the service. This exclusion decided for safety reasons will not determine any right to refund of the cost of the experience.
Experience Mont Blanc obligations
In any case of force-majeure (unforeseeable, impossible conditions), Experience Mont Blanc cannot execute one or more services, the client will be reimbursed the amount of the cancelled service(s). The refund will be made no later than 30 days after the end of the stay.
Insurance
Experience Mont Blanc belongs to the company VOYAGE 1786, holder of a civil liability insurance policy for all the activities it organizes.
LThe price of the service does not include personal insurance. It is strongly recommended that the clients have a search & rescue insurance and a repatriation insurance valid for the service.
